Support

Frequently asked questions

Answers to the most common questions about buying, selling and the platform

Buying

Browse the selection, find a product you like and contact the producer directly by phone or message on the platform. Arrange payment and pickup.

Yes. All producers on the platform are verified and sell exclusively domestic products. You can see each producer's profile, location and ratings from other buyers.

Payment is made directly with the producer — cash on pickup, bank transfer or another method by agreement. The platform charges no commission.

Delivery depends on the producer. Many offer delivery within their city or region. You can see delivery details on the producer's profile or arrange directly.

Return policy depends on the producer. We recommend checking the product in person before buying or asking about return conditions with the specific producer.

For producers

Click "Login" in the navigation, create an account, then add your products with photos, descriptions and prices. The process is free and takes just a few minutes.

Yes, completely free. No monthly subscriptions, no sales commission, no hidden costs.

There are no limits. You can list as many products as you want — honey, cheese, wine, rakija, vegetables, fruit or any domestic product.

Buyers can contact you by phone (if you've provided it on your profile) or through the platform's messaging system.

Platform

Yes. The platform covers all cities in Montenegro — Podgorica, Niksic, Bar, Budva, Kotor, Herceg Novi, Cetinje, Bijelo Polje, Berane and others.

The platform is available in Serbian, English and Russian. You can change the language by clicking the language button in the navigation.

You can contact us by email at [email protected] or by phone at +382 63 43 00 43. We're here to help.

Didn't find your answer?

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FAQ | Zadruga.me